Residence AlpenHeart
Mountain air, a warm pool, and the slopes a ski-boot walk away.
A place to stay in Bad Gastein
Residence AlpenHeart is a 3-star hotel in Bad Gastein, the storied Austrian spa town in the Hohe Tauern range. It earns particular praise from guests for staff, value, and cleanliness — three things that matter most when you are coming in cold from a day on the mountain. The hotel has a spa lounge, a swimming pool, a hot tub, and a fitness centre on site. Every room has a balcony, free Wi-Fi, and a tea and coffee maker. Free parking is available, and ski storage is on hand for guests arriving with equipment.
Who this stay suits
A well-run, unpretentious mountain hotel where the practical details — warm pool, ski storage, free parking, a solid breakfast — are handled reliably.
Best for
- Skiers wanting on-site storage and easy slope access
- Families needing flexible room configurations
- Couples after mountain views and a spa lounge
- Guests prioritising value and cleanliness
Less suited to
- Travellers wanting a full-service luxury resort
- Those who prefer city-centre stays with on-foot dining options
Pool, hot tub, and spa lounge
The swimming pool and hot tub give you somewhere to land after a day on the pistes. The spa lounge is set up as a proper relaxation area — slippers are provided — so there is a clear wind-down space beyond the rooms themselves.
Mountain balconies in every room
Every room at AlpenHeart has a balcony. The Double and Triple room categories face the mountains directly, so the view greets you from bed. At 26 to 30 square metres, the rooms are compact but practical for a ski-focused stay.
Outdoor terrace and garden
The hotel has a sun deck, terrace, and garden with outdoor furniture. In clearer weather these spaces give a direct read on the surrounding peaks and make a reasonable spot for morning coffee before hitting the slopes.
Skiing, cycling, and hiking on the doorstep
Bad Gastein sits inside the Hohe Tauern ski region. The hotel has a tour desk for arranging activities and keeps ski storage on site. Cycling and hiking routes are accessible from the area for guests visiting outside the ski season.
Rooms & suites
Double Room with Balcony and Mountain View
26.0 m² · sleeps 2 · 1 queen bed
- Balcony
- Mountain view
- Attached bathroom
- Flat-screen TV
- Free Wifi
Triple Room with Balcony and Mountain View
30.0 m² · sleeps 2 · 1 twin bed and 1 queen bed
- Balcony
- Mountain view
- Attached bathroom
- Flat-screen TV
- Free Wifi
Family Room with Balcony
30.0 m² · sleeps 2 · 2 twin beds and 1 queen bed
- Balcony
- Attached bathroom
- Flat-screen TV
- Free Wifi
Standout features
Inside Residence AlpenHeart
Amenities at Residence AlpenHeart
Most popular facilities
- Non-smoking rooms
- Free Wifi
- Free parking
- Fitness center
- Family rooms
- Skiing
- Tea/Coffee Maker in All Rooms
- Very Good Breakfast
Great for your stay
- Private bathroom
- Parking
- Free Wifi
- Family rooms
- Fitness center
- Non-smoking rooms
- Free parking
- Flat-screen TV
Bathroom
- Toilet paper
- Towels
- Bath or shower
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Shower
Bedroom
- Linens
- Wardrobe or closet
Outdoors
- Outdoor furniture
- Sun deck
- Terrace
- Garden
Kitchen
- Electric kettle
Across nearly 2,000 reviews, the hotel scores 4.1/5. Guests consistently point to staff, value for money, and cleanliness as the standout qualities of a stay here. Those three themes together suggest a property that runs efficiently and treats its guests well without overcharging for the mountain setting.
- Staff8.9
- Facilities8.1
- Cleanliness8.5
- Comfort8.4
- Value For Money8.6
- Location8.4
- Free Wifi8.1
Good to know
Frequently asked
Where exactly is Residence AlpenHeart located?
The hotel is in Bad Gastein, a mountain town in the Hohe Tauern region of Austria, known as a ski and spa destination. The exact street address should be confirmed at booking.
Is parking available, and does it cost extra?
Free parking is available on site. No additional charge applies.
Does the hotel serve breakfast?
Yes. The property lists a 'Very Good Breakfast' among its headline facilities. Check at booking whether it is included in your rate or charged separately.
What wellness facilities are on site?
The hotel has a swimming pool, a hot tub, a spa lounge and relaxation area, and a fitness centre. Slippers are provided for guests using the relaxation area.
Is there ski storage at the hotel?
Yes, ski storage is available on site, which is useful when arriving with equipment or returning from a full day on the mountain.
Are there family rooms available?
Yes. The Family Room with Balcony is 30 m² and has both a queen bed and two twin beds, making it practical for families. A tour desk is on site to help with local activity planning.
What room types are available, and do they all have balconies?
There are four room types: a Double, a Triple, a Family Room, and a Single. All have balconies. The Double and Triple categories face the mountains directly.
Is Wi-Fi free throughout the hotel?
Free Wi-Fi is available across the property and in all rooms.
Can I arrange ski or hiking tours from the hotel?
The hotel has a tour desk. Skiing, cycling, and hiking are all listed as activities accessible from the area. The desk can help with planning during your stay.
What activities are available in Bad Gastein outside ski season?
The hotel lists cycling and hiking as available activities for warmer months. Bad Gastein is within the Hohe Tauern range, so walking access to mountain terrain is part of the location's draw year-round.
What is the guest rating for Residence AlpenHeart?
The hotel holds a 4.1/5 rating based on 1,994 guest reviews. Guests most frequently highlight staff quality, value for money, and cleanliness.
How do I book and what is the starting price?
Rates start from USD 222. Book through the hotel directly or via the platform where you found this listing. Confirm breakfast inclusion and cancellation terms at the time of booking.